Banking for the branchless banks
Southtech Ascend Horizon is a comprehensive branchless banking solution for financial institutions, especially commercial and development banks, to directly acquire, track and serve customers, through the Internet, mobile or agent network, in the complete absence of a brick and mortar infrastructure. While the strategy may complement an existing bank branch network, providing customers multiple channels to access financial services, branchless banking can also be used as a separate channel strategy that entirely forgoes bank branches.
Built on new-generation technology, Southtech Ascend Horizon provides an end-to-end platform that supports the full-fledged delivery of a comprehensive range of financial solutions, facilitated through direct access to the customer 24/7, 365 days a year.
A platform independent solution, Southtech Ascend Horizon is also highly secure and supports multiple authentication mechanisms. Southtech Ascend Horizon, with its pre-configured processes and support for right-sourcing of complete operational logistics, enables rapid roll-out of branchless banking across multiple entities and channels. It allows financial institutions to reach customers in remote locations where branches would be unfeasible.
Whether you choose to have Southtech Ascend Horizon as an additional feature to your normal banking network or whether you choose to go branchless, the organizational benefits you can expect are:
- Aggressive customer acquisition and increased customer wallet share (cross-sell framework)
- Lower Total Cost of Ownership (TCO)
- Off-line transaction capability and easy integration with any CBS
- Ensured robust security
- Rapid roll-out of banking services