Zahirul Alam

Founder and Executive Director, Integrated Development Foundation (IDF).

In 1992, we have started our endeavor with the vision of making Bangladesh poverty-free. We have worked hard to reach hill-tracks and remote areas of our country to assist destitute people and to show them the light of living. With the objective of alleviating poverty in our country, we operate various income-generating projects and activities that require a sophisticated system and control of the entire work. As we grew, we felt the need of having a smart way of managing microfinance operations in a timely manner and have selected Southtech Ascend Banking as our chosen software in 2007.

Implementing Southtech Ascend Banking, a powerful and sophisticated banking and microfinance software, has quickly become a critical timesaver for IDF. The software has all the required features that we needed. Its distributed architecture was of extra importance to us as the nation’s connectivity, particularly in our operational areas, was unreliable at that time. Considering the customer service and support from the software implementation to troubleshooting, Southtech was always there for us. They have exceeded our expectations in every way possible with unsurpassed professionalism and friendliness in delivering the solution.

Recently, we have signed an agreement with Southtech to implement Southtech Ascend Financials, a complete web-based solution to meet the need of the 21st century financial operations. This software ensures our top priorities of data integrity, system security, and a completely online mode of operation in a very cost-effective way.